Appointments are available Monday to Friday and on Saturday mornings. We will give you a morning or afternoon appointment, so either between 9am and 1pm or between 1pm and 5pm.
It is important that access to the property is available for the duration of the appointment if required. If the engineer can’t gain access, there will be a call-out charge of €30. He will leave a card behind to let you know what time he called and the number you should call for a new appointment. The engineer will always wait ten minutes at your home in case you have been delayed.
Our engineers wear Energia branded clothing and carry an ID badge. If you are still in any doubt please phone us on 1850 719 377.
You can pay for your Boiler Service over the phone by debit or credit card when you make your booking.