Smart meter readings:
If you have a Smart Meter with good connectivity your meter will automatically send your readings to the ESB Networks and you will not have to manually send us a meter reading.
If you have some connectivity issues with your Smart Meter then a meter reader will call to take a meter reading.
If the connectivity quality is not at level CTF4 (strongest), ESB Networks representatives will continue to take readings up to 6 times a year.
How to read your meter:
Firstly you will need to open your meter box using a meter key. If you have lost your meter box key, you can request a new one from ESB Networks or Gas Networks Ireland.
Your meter may be located inside or outside your property. If you live in an apartment, you may need request access or obtain a meter reading from your landlord or property’s management.