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Dear customers, the fastest way to get in touch is online. You can submit a meter reading, make a payment, fill out our form online or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here.

Meter Readings

Gas and electricity meters are read four times a year by ESB Networks and Bord Gáis Networks. They then send us your meter reading so we can calculate your bill.

However as we bill you six times a year, for the remaining two bills we make an estimate based on your previous usage. To help improve the accuracy of this you can submit a meter reading yourself. To do this you will need your MPRN (or GPRN) and your meter reading.

Every two months, you will receive a meter reading reminder email to let you know that the window is open for your to submit a reading through your Energy Online Account.