Meter Readings

Submit your meter reading online

An electricity or gas meter records the amount of energy your home has used. This information is collected by the network and sent to us as your supplier which we then use to calculate your bill.

Energy Online customers can submit meter readings through their online account. We will send a reminder when its time to provide a reading.

 

Why submit a meter reading?

We require regular meter readings to ensure your bill is accurate. Your meter readings tell us how much energy you have used since your last bill and we use this information to calculate your next bill.

By looking at your bill you will be able to tell if the bill has been calculated using a meter reading you have provided, as the letters CU will appear in the meter reading section.

Smart meter readings:

If you have a Smart Meter with good connectivity your meter will automatically send your readings to the ESB Networks and you will not have to manually send us a meter reading.

If you have some connectivity issues with your Smart Meter then a meter reader will call to take a meter reading. 

If the connectivity quality is not at level CTF4 (strongest), ESB Networks representatives will continue to take readings up to 6 times a year.


 

How to read your meter:

Firstly you will need to open your meter box using a meter key. If you have lost your meter box key, you can request a new one from ESB Networks or Gas Networks Ireland.

Your meter may be located inside or outside your property. If you live in an apartment, you may need request access or obtain a meter reading from your landlord or property’s management.