It is important that you call us with a meter reading as soon as you move in. When you call we can discuss our current offers for electricity and gas and complete your registration. If you don’t call, we may think the property is vacant and arrange to disconnect the supply.
If you need the supply to stay on – please ensure that you are registered for an account. To register, please call us with a meter reading. We can get you registered for supply and set up a forwarding address for any correspondence.
If you don’t call and nobody is registered, we may think the property is vacant and arrange to disconnect the supply. If you want the supply disconnected, please call us.
if registerring online simply enter the relevant promo code before adding your personal details. If registerring with one of our agents, you don't need to do anything, they will ensure the cashback will be applied and advise you of how this will happen.
The cash-back amount will be applied as a credit to either your first, second or third Energia bill. If you are a Dual Fuel customer, the credit will be applied to your electricity bill.
if registerring online simply enter the relevant promo code before adding your personal details. If registerring with one of our agents, you don't need to do anything, they will ensure the cashback will be applied and advise you of how this will happen.
Cash-back is available when you switch online or when you switch over the phone with a telesales agent.
You will need to contact us with a final meter read for the address so that we can calculate your final bill accurately, also your forwarding address so we may send on your final bill. If we do not receive a final meter read, you will continue to be charged for energy use at that address.
Yes, to register a new account, just give us a call on 0818 405 405 (select option 1) with your new MPRN and/or GPRN and meter readings. When you call we can discuss our current offers for electricity and gas and complete your registration. You can find the MPRN and GPRN either by contacting your estate agent or landlord, or alternatively by contact ESB Networks (for the MPRN) and Gas Networks Ireland (for the GPRN).
It is important that you call us with a meter reading as soon as you move in. If you don’t call, we may think the property is vacant and arrange to disconnect the supply.
You don’t have to give notice, but if you call us a few days before you are moving out, we can advise on what steps you need to take.
Depending on the signal strength at the meter and the type of tariff the meter is on, it is always best to have the opening/closing meter reads.
In some instances we won't need the read(s).
Call the Home Movements team on 0818 405 405 (option1) with your MPRN/GPRN and we will register your details. We will need to arrange the reconnection with ESB/Gas Networks Ireland and we will advise of any applicable fees.
Call the Home Movements team on 0818 405 405 (option1) with your MPRN/GPRN and we will check if we hold the service(s). Even if the service(s) aren’t with Energia you can still register with us at your new home.
Yes of course. You will still receive the allowance. The Department will pay it directly into your bank account and then you use it to pay your bill. Just give the Department a call when you're switching to check all your details are correct.
If you don’t receive a Registration Letter from us within a week of signing up, please get in touch. There may be an error in your contact details.
Thanks for making the switch! You will receive a Registration Letter from us in the next few days to confirm that you’ve signed up and you’ll receive your Energia Welcome pack within two weeks. In the meantime we will contact your old supplier to organise the switch over and they will send you your final bill. Within 8-10 weeks of your sign-up you’ll receive your first Energia bill.
Switching is simple. You can sign up online or give us a call on 0818 300 701.
We’ll ask you for the following information during the registration process:
A current bill so you can tell us your MPRN number for electricity and/or GPRN for gas.
Your current meter reading.
1. Direct Debit - When the full bill amount is taken automatically each time a payment is due.
2. Fast Pay - Allows you to make payments to your account, which are then credited off your next bill.
3. Level Pay - Avoid ‘bill shock’ with a set payment each month, & pick the date most suitable for you.
