Energia Phone Number and Contact Information

Manage your account online

Take control of your energy account, anytime. Log in to Energy Online to view and download your bills, submit meter readings, update your personal details, track your energy usage and schedule secure payments.

In case of emergency

If you experience an interruption to your electricity or gas supply, or for any queries about your meters, you will need to contact ESB Networks or Gas Networks Ireland directly.

Report an emergency or a fault >

Struggling to pay?

If you are struggling to pay your gas or electricity bill, get in touch with our Payments & Resolution team in the following ways:

+353818 405 405

[email protected]

Recently moved?

Whether you're an existing Energia customer looking to update your account, or you're looking to join us at your new property - we're here to help.

Need Help Choosing the Right Plan?

Switching to Energia is now easier than ever.

Our helpful tool guides you step‑by‑step to match you with an Energia plan that best suit your needs ensuring you get clear, personalised recommendations.

Let us help you find the best plan for your lifestyle.

Additional needs

JAM Card

We are a JAM card friendly company, so please let us know if you need 'Just a Minute'.

Vulnerable customers

We care about all our customers, especially older people and those with disabilities or long-term illnesses.

SignVideo Customer Care

Connect to our team through a I SL interpreter via live video chat. Our service is available Mon - Fri 9 am - 4pm.

SignVideo Sales

Connect to our team through a I SL interpreter via live video chat. Our service is available Mon - Fri 9 am - 4pm.

Energia Contact Information & Customer Service

Find the answers you need

Billing & payment

Energy plans and tariffs

Customer support

Meters and readings

Moving and switching

Sustainability

Your online account