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Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Switching FAQs

I’ve signed up to Energia with a sales agent/on the phone/online. What happens next?

Thanks for making the switch! You will receive a Registration Letter from us in the next few days to confirm that you’ve signed up and you’ll receive your Energia Welcome pack within two weeks. In the meantime we will contact your old supplier to organise the switch over and they will send you your final bill. Within 8-10 weeks of your sign up you’ll receive your first Energia bill.

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