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Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Prepay Meter FAQs

What about the money I owe?

By switching to a Pay As You Go Meter you are also ensuring you can gradually pay off any outstanding payments on your account. With each top up, 25% will go towards your outstanding balance until the balance is clear with the remainder loaded on to your meter. We will notify you when the balance has been paid in full.

We will send you a minimum of one and a maximum of four statements of account each year.  

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