Home Energy
Business Energy
Smart Home Store
Energia Group
Home Energy
Business Energy
Home Store
Energia Group
My Account
Home Account
Business Account
Energia Extra
Customer Care
1850 405 405
Sales
1850 300 7000
Search
Phone Sales
Menu
Price Plans
Why Energia
expand
Energia's Cheapest Energy
What Our Customers Say
About Energia
100% Green Energy
Exciting Projects In Energia
Online Account Management
Investing In Ireland
Ireland's Greenest Energy Provider
Plans & Switching Info
expand
All Energy Plans
Home: Dual Fuel
Home: Electricity
Home: Gas
Grid: Generate Your Own
Grow: Energy with GROWBox
Switching FAQs
Cosy Homes
expand
Heat Pump Systems
Deeper Retrofit Projects
Energia Smart Thermostat
Gas Boiler Service
Insulation and Dry Lining
Grants
Solar Thermal
Smart Battery & Solar PV
Energia Gas Boiler Replacement
OnlineTradesman.ie
Customer Area
expand
Customer Offers
Online Services
Energia Extra
Moving Home
Help and Contact
Faults and Emergencies
How to Read Your Meter
My Account
Price Plans
Help and Contact
Customer Area
FAQ Detail
Customer Care
1850 405 405
Sales
1850 300 700
Close
Search our site
×
Call Us
Sales 1850 300 700
Customer Care 1850 405 405
Online Account FAQs
What information is collected about me when I visit the site?
You'll find details of this in our
Privacy Policy
.
Was this article helpful?
Yes
No
Please tell us why, so we can improve our service
It doesn't answer my question
It contains incorrect information
It's confusing
Other
Cancel
Thank you for your feedback
More Online Account FAQs
I’ve registered my online account at Energy Online, but when I log in to the Home page, it says “No Service” beside my electricity or gas account – what does this mean?
How do I manage my manage contact preferences online?
Can I update my personal details online?
How do I change my email address?
How do I register for Energy Online?
How do I view my bills?
How do I view my energy consumption?
How many past bills can I view online?
I received my bill but it does not match what I submitted through Energy Online, why is it different?
I've entered the wrong details and I'm now locked out, what do I do?
I've forgotten my password, how can I get a new one?
I've forgotten my username, how can I find out what it is?
Why can I not submit a meter reading online?
< Back to FAQs