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More Online Account FAQs
I’ve registered my online account at Energy Online, but when I log in to the Home page, it says “No Service” beside my electricity or gas account – what does this mean?
How do I manage my manage contact preferences online?
Can I update my personal details online?
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How do I register for Energy Online?
How do I view my bills?
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How many past bills can I view online?
I received my bill but it does not match what I submitted through Energy Online, why is it different?
I've entered the wrong details and I'm now locked out, what do I do?
I've forgotten my password, how can I get a new one?
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Why can I not submit a meter reading online?
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