Search our site


Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Moving House FAQs

Can I transfer my account to my new address?

You will need to close the account at your old address and open a new account at the new address. To open a new account, just give us a call with your new MPRN and/or GPRN number and a meter reading if possible.

Was this article helpful?
Thank you for your feedback