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Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Online Account FAQs

Can I update my personal details online?

Yes, if you are an Energy Online customer you can change details such as mailing address, email address, telephone numbers and whether you would like to continue getting marketing information from Energia.

NB: To tell us about a change of Direct Debit details you will have to call us on 0818 405 405.

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