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Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Billing & Payment FAQs

How is my bill calculated?

ESB Networks and Bord Gáis Networks read the electricity and gas meters four times a year. If we do not receive a meter reading, we estimate your bill, based on previous usage. You can improve the accuracy of your bills by submitting a meter reading yourself. Read our instructions on how to read your meter.

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