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Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Online Account FAQs

I received my bill but it does not match what I submitted through Energy Online, why is it different?

The reading that you submit through Energy Online can only provide an indication of your bill total. If a meter reader from ESB or Bord Gáis has collected a reading from your address, this will take precedence over the reading submitted online and this can cause slight variances in the bill amount.

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