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Our contact centre is experiencing very high demand meaning wait times may be longer than usual. The answers you are looking for may be online browse our FAQs.  See here for information on the Government Electricity Credit. 

Tariffs & Charges FAQs

I am a Bill Pay customer - When will I see the PSO payment applied to my bill?

The PSO will be applied to bills from 31st March for usage from March. Please see example below.

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