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Payment & Accounts Resolution Team

I have received a letter from your Payment & Account Resolutions Team, what does this mean?

The Payment and Account Resolutions Team are part of the Energia Finance Team.  Please don’t ignore the letter you have received and make contact via telephone or email as outlined in your letter.  The letter will detail why we are contacting you in regard to either a query on your account, or a payment that is overdue.
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