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Dear customers, the fastest way to get in touch is online! You can submit a meter readingmake a payment, fill out our online contact form or browse our FAQs.

Payment & Accounts Resolution Team

When should I call the Payment & Account Resolutions Team?

- When your struggling to pay your bills
- Need a payment arrangement
- Change in circumstances i.e. martial breakdown, loss of job etc.
- Change to income
- Illness
- Bereavement
- Need longer payment terms
- Received a large catch up bill
- Received a bill that is not affordable
- Need Energy Advice
- Have a large balance that needs spread over a monthly direct debit
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